Job Description:
Ideal:
· Experience of managing complex system data updates.
· Knowledge of CMDB, APM and asset management databases and relevant challenges.
· Understanding of ITIL and ITSM processes.
· Experience of data modelling with CSDM in ServiceNow for a broadcast / media production organisation.
· Experience of managing asset audits.
Skills / Experience Required
Essential:
· Action driver with excellent organisational skills.
· Clear communicator, able to express progress in multiple formats to suit different audiences.
· Excellent stakeholder manager, able to engage the audit & config delivery teams as well customers of the data and other key stakeholders.
· Analytical thinking & problem solving. Able to reframe challenges and find innovative solutions to problems.
· Strong data modelling / data analysis understanding.
· Understanding of challenges associated with large data updates.
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